Whenever clients or friends ask me for a referral when they are considering building a new home or remodeling an existing home, I never hesitate to tell them about Garrett Custom Homes. The Garrett team never ceases to please even the most particular customers. They are competent, professional and creative, always wanting to please their customers by having regular meetings, completing checklists and listening to exactly what the homeowners are wanting in their individual projects. Best of all, after their homes were finished, my clients said they would certainly use the Garrett Team again. Thank you for all you do.
Julie C. Hoopingarner
I cannot issue enough praise for Garrett Custom Homes. Their work ethic coupled with their honesty and transparency made our project flow efficiently and on budget. They are so knowledgeable! This helped from the get go on translating how logistics would effect overall cost in finish out so that design decisions could be made quickly and smartly.
They know what high quality finish out means and are not the type to overlook any detail. Their professionalism paired with their warm personalities makes working with them quite a treat!
Layne Torsch Interiors
Garrett Custom Homes is amazing. We have been exceptionally pleased with their level of professionalism and attention to detail. We contracted Garrett Custom Homes for a major remodel to our house. They are without a doubt the type of contractors you want to entrust your home build or remodel.
Garrett Custom Homes provides a superior level of service. We were in the middle of our remodel when a dog I was fostering became anxious during a thunderstorm and broke out of her crate in the study. She destroyed several sets of plantation shutters, the trim around the shutters, the door and trim. It looked like a tornado had gone through the study. I texted Nicole Garrett at 8pm on a Wednesday and asked for help. I needed to have the room fixed immediately since the study was my husband’s office and he was away on a trip. Nicole Garrett jumped into action the next day. Nicole Garrett had a team of contractors working the repair (she facilitated all of the contractors working the remodel and study “repair”) and within days had the shutters repaired and a door replacement on order. 8 days after I contacted Garrett Custom Homes, you could not tell there was any damage to the study.
As our remodel continued, both Christopher and Nicole Garrett continued to be first class with their responsiveness and assistance. One night I arrived home after work and the house was unusually warm for the summer. The air conditioning was not working. I checked the breakers and there was nothing wrong. I didn’t know what else to do so I called Christopher Garrett. At 9pm, Christopher Garrett came over to our house. He made several calls and began troubleshooting the problem. Within minutes, the air conditioning was back on and working. Christopher still waited with me for an hour to make sure the air conditioning was properly functioning.
I can endorse Garrett Custom Homes without reservation for any major or minor remodel or renovation.
In 2017 our home was flooded by Hurricane Harvey. What a mess and a heart ache! We did not know where to begin. Then we met with Garrett Custom Homes, Christopher and Nicole. All I can say is thank goodness! The day we met them I knew everything was going to be OK. Garrett Custom Homes sat with us for several hours the first few days and discussed rebuilding plans and ideas, budget’s, and time lines. They had so many great ideas and were willing to work with us within our budget of what the insurance company was going to reimburse us for the flood damage. Garrett Custom Homes whole team is as impressive as the owners themselves. The carpenters, electricians, wood floor guys, plumbers, tile and granite people, each of them is amazing. However, the cabinet maker and the painter…WOW…is all I can say. Their work is total perfection! One of the main things I was so impressed with, besides their beautiful remodel work, is that Garrett Custom Homes had us set up on a calendar system to keep us updated on what would be happening every week of each month. They totally stuck to that calendar system throughout the whole job. We were back in our house in 9 months and that truly was a miracle! We love our new house so much and would never have made it thru such a difficult time without Garrett Custom Homes helping us every step of the way. I cannot say enough good things about this company, and I refer them to everyone I know who is thinking of renovating or building a new home. Thank you, Garrett Custom Homes, for picking up the pieces of our life and helping us put them back together in such a beautiful new home.
Mark and Linda Smith
We interviewed several experienced high rise contractors for a complex project which involved the merger of two high rise condominium apartments at Villa d’ Este and the extensive renovations and construction required to create a contemporary, beautiful home. We awarded the project to Garrett Custom Homes after extensive meetings with Christopher and Nicole Garrett. From our first meeting, they provided us with wonderful ideas. They worked closely with our architect and design team members, attending weekly meetings with our team to monitor and deal with the progress of the project and to problem solve the issues as they arose during the project. The Garretts are professional and caring in every respect and were a valuable asset throughout the project. Their subcontractors were top notch, reputable professionals. They worked closely with our building management to follow the rules and adhere to building requirements. Our experience with Garrett Custom Homes was excellent. Aside from their professionalism and knowledge, Christopher and Nicole deliver a quality product and do so in a collaborative and friendly manner. They are honest and sincere at all times. We would recommend them to anyone seeking to build a new home or renovate a quality home.
Nancy and Irving Stern
We met Christopher and Nicole Garrett after our home flooded in Hurricane Harvey. They were instrumental in helping us navigate the challenges involved in remodeling after a natural disaster. They transformed our 1950’s ranch home into a beautiful, contemporary custom home. The workmanship is impeccable and we were impressed by the integrity and professionalism of all the subs. Weekly progress reports helped keep us on track and within budget constraints. Christopher was readily accessible when questions arose and listened to our thoughts and ideas. We have been back in our home for over a year and love our new space! The attention to detail makes it easy to recommend Garrett Custom Homes!
Earlene and Tommy Stewart
The Garretts were a godsend. My husband and I fell in love with a house that needed extensive remodeling and we didn’t have a clue what we were getting into. We met with Christopher and Nicole to share our vision with them of what we wanted the final product to look like. They took that vision and turned it into our dream house. The process was a total pleasure, not the nightmare we had heard had happened with other contractors. They kept me apprised of deadlines I needed to meet for the selection of appliances, cabinet faces, flooring, paint colors , etc. so that we didn’t fall behind schedule. Their subs were trustworthy, efficient and took care to keep the site clean and tidy at all times. The billing process was very clear with all the backup paperwork attached. We move in 2 weeks prior to Hurricane Harvey. I emailed Nicole a heartfelt thanks for giving us a home that was a sanctuary for our family during the terrible storms all around us. Not that I am even thinking about moving again, but if I were, I would not hesitate a second to call Nicole and Christopher one more time.
The quality and service your company provides is exactly what the high-end client needs and deserves. Your turnkey operation with full financial disclosure is rare in this today's market! You truly look for the best solutions for your clients and provide quality trades that produce an amazing finished result. You were there on short notice, during a tough time for everyone, in the aftermath of Harvey. You both helped my family and my house get fixed timely and correctly. Anyone that uses your services, is always happy to refer you. Nicole and Chris are a wonderful team.